Making Government Work for You

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Governor Shapiro is working to cut government red tape and make government more responsive, accessible, and accountable to the people who matter most: Pennsylvanians.   

Expanded the Unemployment Compensation program through the Department of Labor & Industry that offered in-person appointments to claimants as to make it easier for Pennsylvanians with limited English proficiency or internet access to receive assistance.   

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Established the Commonwealth Office of Digital Experience (CODE PA) to improve online services for Pennsylvanians and streamline the way they interact with the Commonwealth online.

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Required all state agencies to review their processes to approve licenses and permits and created a money-back guarantee if applicants do not receive a response within a certain window.  
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Implemented a three-part ethics package for Cabinet members and executive branch employees with a zero-tolerance policy towards lobbyists and mandatory ethics trainings.  

Reduced the average wait time for unemployment compensation claimants by 13 minutes and cut the email backlog by 87%.  

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Nominated the most diverse and qualified Cabinet in Pennsylvania history, including the first female Secretary of the Department of Corrections, and the first Latino Secretary of Environmental Protection.

Hear from Pennsylvanians about the Shapiro-Davis Administration’s Work:

See what else Governor Shapiro has done in his first 100 days