Governor Wolf Lauds Revenue’s Online Innovation for Businesses and Tax Professionals

September 08, 2016

Harrisburg, PA – Governor Tom Wolf today praised the Department of Revenue for developing new innovative technology that is enabling businesses and tax professionals to access their expanded tax account information easier and faster while improving efficiencies for businesses and the department.

“Businesses and tax professionals have been requesting online access to their tax account information with more details and the Department of Revenue delivered,” said Governor Tom Wolf. “Making statements of account available electronically will help all businesses – especially small business owners – get their tax information quickly so they can spend more time with their customers and clients.”

Through this innovation, business taxpayers and tax practitioners using the department’s business tax system, e-TIDES, can request electronic delivery of their statement of account and receive a PDF in their e-TIDES account the next business day. A video overview of the new self-service feature is available here.

Previously, taxpayers could only obtain a simple hardcopy summary after making a request in writing or by phone. Department staff would print and mail the document – which could be hundreds of pages long. Expenses surpassed $100,000 annually when the process was limited to reduce costs. Revenue Secretary Eileen McNulty made addressing the issue a top priority.

“Businesses and tax practitioners want and need timely access to their tax information which they can now get through the electronic statement of account,” said Secretary of Revenue Eileen McNulty. “Our new feature was tested and vetted with the help of several tax practitioner organizations to ensure the complex and complicated project delivers the necessary information they need. I thank all of those involved for their support to help make this new tool a reality.”

Launched August 1, eligible taxpayers can submit the request through e-TIDES and the electronic statement will arrive in the Document Center the next business day. The self-service feature provides more information than ever before. More than 40 types of taxes including corporate net income, sales, use, employer withholding and other business taxes are available.

“The best part is the department worked with taxpayers and tax practitioners to develop this new tool,” said Jason Skrinak of Reinsel Kuntz Lesher LLP, Certified Public Accountants and Consultants, and a member of the Pennsylvania Institute of Certified Public Accountants. “It’s fast and easy to use while providing comprehensive tax information which is important to keep a client’s account with the department up-to-date.”

The new electronic statement provides a summary of the taxpayer’s account including the three most recent tax periods that have been filed, non-filed tax periods, and tax periods with open liabilities, payments or credits, grouped by tax type. Additional sections show tax periods under appeal, unused restricted credits, and W2 annual reconciliation, if applicable. Detailed account information is below the summary.

Security is always an important need for the department. To protect taxpayer information, businesses and tax practitioners must be registered with e-TIDES to request an electronic statement of account. Additionally, tax practitioners must be granted access by their client. The exact steps vary by account.

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