WATCH: Mail Optimization Savings Exceed $1 Million and Make Significant Reductions in Mail Processing, Delivery Times

December 08, 2016

Harrisburg, PA – Pennsylvania Department of General Services Secretary Curt Topper today announced the significant transformation that has been underway throughout commonwealth agencies’ mail operations. Savings from just one component of the transformation, pre-sort operations, now exceed $1 million.

“This project is a perfect example of how streamlining operations and putting commonsense solutions into practice can save taxpayers money,” said Governor Tom Wolf. “We need a government that is more efficient and responsive to its citizens and I look forward to finding additional ways to advance these goals to restore the public’s trust in their government.”

“Postage may not be the first thing that comes to mind when folks think about state government, but the commonwealth still sends out large amounts of mail,” Secretary Topper noted. “We approached this project just like a business to create savings for taxpayers and make significant reductions in mail processing and delivery times.”

CLICK HERE TO WATCH an explainer on how we streamlined the process.

Presorting mail, or grouping mail by ZIP Code, results in significantly discounted postage over first-class postage prices.

By consolidating presort operations in-house, DGS reduced state agency costs by two-thirds. Mail collection and delivery are now faster and more efficient and $1.069 million in savings has been achieved since the initiative began in November of 2015.

The transformation involved solving the challenge of coordinating mail collection and delivery for 34 state government agencies, boards and commissions, in addition to the purchase of equipment to handle the sorting of envelopes and larger flat mail pieces.

“Our goal was to provide efficient and effective mail services without sacrificing quality,” Topper said. “Moving forward, we will continue to look for ways to further streamline and refine our mail operations to add even more value for our customer agencies, and for taxpayers.”

GO-TIME leverages inter-agency coordination and collaboration to maximize efficiency, modernize state government operations, and provide the highest quality services. The GO-TIME Executive Order signed by Governor Tom Wolf tasks state agencies and employees with finding cost savings from efficiency and innovative initiatives to better leverage state government resources and taxpayer dollars.

Efforts through this initiative have saved more than $156 million in FY 15-16, exceeding the $150 million savings goal set by the Governor. The Governor is now challenging GO-TIME to build upon this success by achieving $500 million in savings by 2020

To learn more about GO-TIME, visit

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